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Policy
Introduction:
Welcome to Focus Big and Beautiful Policy. At Focus Big and Beautiful, we are committed to providing quality products and services to our customers. To ensure that we maintain high standards, we have outlined our policies regarding pick up, delivery, returns, refunds, billing terms, and value-added tax. Please read through our policy carefully to understand how we operate.
Pick up in Person:
At Focus Big and Beautiful, we provide the option of pick up in person for purchases below $100. If you choose this option, you will need to enter your personal contact details, and payment can be made through mpaisa or cash during pick up.
Delivery/Shipment:
For purchases over $100, we offer free delivery or shipment to your selected address. Payment can be made through mpaisa or bank transfer. If your purchase is below $100, you will be responsible for the delivery or shipment cost.
Returns: If you are not satisfied with your purchase, we accept returns within 14 days of the delivery date. The product must be unopened and unused, and in mint and clean condition. Please contact focuslimited22@gail.com with the subject line “Online Shop Purchase Return” before returning the product. Shipping fees for returns will not be covered, except if the return is a result of a shipping error caused by Focus.
Refunds: Refunds will only be granted if the returned product meets the criteria outlined in our returns policy. Customers will receive a full refund of the purchase price within 14 days of our receiving the returned product. However, a 30% restocking fee will be deducted for returns made after 14 days up to 90 days from the purchase date. Returns will not be accepted after 90 days.
Billing Terms and Conditions:
Customers picking their purchase in person can pay through mpaisa, bank transfer or cash on arrival. For customers opting for delivery or shipment, payment must be made through mpaisa or bank transfer before we can proceed with packaging and delivery of your purchase.
Value Added Tax:
All our prices are VAT inclusive.
If you have any questions regarding our policy, please contact us on focusbigandbeautiful@gmail.com or phone +679 2922968. We hope you enjoy shopping with us!
Vision & Mission statement
Vision
Our vision at Focus big and beautiful is to empower plus-size women in Fiji by providing them with high-quality, fashionable clothing that makes them feel confident and beautiful. We believe that every woman deserves to feel comfortable and stylish in their own skin, regardless of their size or shape.
We aim to be the go-to destination for plus-size fashion in Fiji, offering a wide range of clothing options that cater specifically to our customers' needs and preferences. We strive to create a positive and inclusive shopping experience that celebrates diversity and encourages self-expression.
As we continue to grow and expand our business, we remain committed to our core values of quality, affordability, and exceptional customer service. We believe that by staying true to these values and putting our customers first, we can make a meaningful difference in the lives of plus-size women in Fiji and beyond.
Mission
To provide high-quality and fashionable plus-size clothing for women in Fiji that celebrates all body types and promotes body positivity. We are committed to creating a safe and welcoming environment for our customers, where they feel supported and empowered to express their unique style and embrace their curves.
Values
Honest Dealings
Honest Dealings
Honest Dealings
We will always act with integrity and treat everyone that comes to us for plus size fashion fairly .
Inclusivity
Honest Dealings
Honest Dealings
We celebrate diversity and inclusivity, and believe that every woman deserves to feel beautiful and confident, regardless of their size or shape.
Empowerment
Honest Dealings
Body Positivity
We believe that fashion can be a powerful tool for self-expression and empowerment, and we strive to provide clothing that makes our customers feel confident and comfortable in their own skin.
Body Positivity
Excellence in Service
Body Positivity
We promote a culture of body positivity, where our customers are encouraged to love and embrace their bodies, no matter their size or shape
Excellence in Service
Excellence in Service
Excellence in Service
We pursue excellence in everything we do everyday. We fully understand the needs and preference of our target clients. We always strive improve so that our customers receive excellent service from our staff
Quality
Excellence in Service
Excellence in Service
We are committed to providing high-quality clothing that is stylish, comfortable, and made to last
Community
Community
Community
We are more than just a business - we represent a community of women who support and uplift each other. We believe that together, we can create a more inclusive and positive world
Background
It all started with a dream, a dream of bringing something new and exciting to Fiji. A dream that was fueled by a passion for fashion and a desire to empower women of all sizes. And so, in early 2022, three like-minded individuals came together in San Francisco to invest in a business that had not yet been done for a certain target group in Fiji - Plus Size for Women.
The idea behind Focus Big and Beautiful was simple yet revolutionary - to provide a service that was lacking in the area. They wanted to create a clothing brand that celebrated and empowered plus-size women in Fiji, offering them stylish and comfortable clothing that made them feel confident and beautiful.
The business strategy was developed in such a way as to target a special type of customer - women who had struggled to find fashionable and comfortable plus-size clothing in Fiji. They knew that there was a need for this type of business in the local market, and they were determined to fill that gap.
And so, Focus Big and Beautiful was born. They worked tirelessly to create an online store that offered a variety of clothing options for plus-size women, all under one roof. No longer would customers have to travel from business to business or purchase online from offshore businesses to find what they needed - they could find everything they needed right here, in Fiji.
But Focus Big and Beautiful is more than just a business - it's a movement. A movement that celebrates diversity, inclusivity, and self-love. A movement that empowers women to embrace their curves and feel confident in their own skin. And it all started with a dream, a dream that has now become a reality. So join the movement, shop at Focus Big and Beautiful, and embrace your curves with confidence and style.
Idea for Women's Plus Size
At Focus Big and Beautiful, we are passionate about creating a space where all women can feel confident and beautiful, regardless of their size. That's why we've chosen to focus on plus-size clothing for working women in Fiji.
We understand that shopping for plus-size clothing can be challenging, especially in Fiji where options are limited. As a result, we've made it our mission to provide a one-stop-shop for professional women who need stylish and functional clothing that fits their curves.
Our team is dedicated to sourcing the highest quality clothing that meets the unique needs of plus-size women. We've worked tirelessly to find suppliers that can offer a wide range of sizes and styles, so our customers can find everything they need in one place.
We believe that every woman deserves to feel confident and beautiful, no matter what her size. We want our customers to know that they don't have to settle for ill-fitting or unflattering clothing - they can look and feel amazing in clothes that were designed with their bodies in mind.
We're proud to offer a range of clothing options that are perfect for working women in Fiji. From professional blouses and dresses to comfortable yet stylish pants and skirts, we have everything a plus-size working woman needs to feel confident and comfortable in the workplace.
At Focus Big and Beautiful, we're more than just an online clothing store - we're a community. We want our customers to know that they're not alone in their journey to find stylish and comfortable clothing that fits their curves. We're here to support them every step of the way, and we're honored to be a part of their journey towards self-confidence and self-love.
So if you're a plus-size working woman in Fiji, come join our community of empowered and beautiful Khaleesis. Let us help you find the perfect clothing options that will make you look and feel amazing every single day.
online purchase process flow
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